{
 "id": "AIR-2024-0038",
 "slug": "ai-call-center-platform-breach-exposes-10-million-conversati",
 "title": "AI Call Center Platform Breach Exposes 10 Million Conversations",
 "summary": "An AI-powered call center platform in the Middle East suffered a data breach exposing over 10 million conversations and sensitive management records. Stolen data was subsequently listed for sale on the dark web.",
 "type": "attack_on_ai",
 "categories": [
  "data_leak"
 ],
 "severity": 3,
 "targets": [
  "enterprise_deployment"
 ],
 "products": [
  "AI Call Center Platform"
 ],
 "incident_date": "2024-10-08",
 "incident_date_precision": "day",
 "first_reported": "2024-10-08",
 "sources": [
  {
   "url": "https://incidentdatabase.ai/cite/906",
   "publisher": "AI Incident Database",
   "title": "Alleged AI-Powered Call Center Breach Exposes Over 10 Million Conversations in the Middle East",
   "published_at": "2024-10-08"
  }
 ],
 "source_count": 1,
 "confidence": 0.85,
 "status": "published",
 "origin": "seed_aiid",
 "tags": [
  "data-leak",
  "call-center",
  "breach"
 ],
 "created_at": "2026-10-18T06:33:31.967Z",
 "updated_at": "2026-10-18T06:59:35.797Z"
}