GCD AI RADAR
incidents/AIR-2025-0088

AI Chatbots Reportedly Cited Fraudulent Cruise Hotline Enabling Scams

AI-enabled attack3 Confirmed exploitationOther

Scammers manipulated search and chatbot results to display fraudulent customer service hotlines for cruise lines. Consumers who called the numbers fell victim to phishing and credit card fraud.

Details

type
AI-enabled attack
Attackers used AI as a meaningful part of a cyberattack against someone else.
categories
  • Other
    In scope, but none of the categories above fits. Reviewed periodically for new categories.
owasp llm top 10
no entry for these categories
mitre atlas
no technique for these categories
Both rows are derived from the type and categories (OWASP 2025 edition, ATLAS release 2026.09), not classified per record. How
severity
3 · Confirmed exploitation
Used against real targets; limited or unclear impact.
targets
Google, OpenAI
products
AI Overviews, ChatGPT
incident date
15 Aug 2025
first reported
15 Aug 2025
origin
AI Incident Database
Derived from the AI Incident Database (CC BY-SA 4.0).
classifier confidence
0.90 · published at or above 0.80; see the methodology
tags
search-poisoning · phishing · fraud
record
created 2026-10-18 06:33Z · updated 2026-10-18 06:59Z · json

Sources · 1

  1. 2025-08-15
    Google AI Overviews and ChatGPT Reportedly Cited Fraudulent Cruise Hotline, Allegedly Enabling Successful Scam
    AI Incident Database · incidentdatabase.ai/cite/1187

Titles and links belong to their publishers. The summary above is written by GCD AI RADAR in its own words; data is CC BY-SA 4.0.

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