GCD AI RADAR
incidents/AIR-2023-0024

Deepfake Voice Exploit Compromises Retool Cloud Services

AI-enabled attack4 Confirmed real-world lossAI-assisted intrusionDeepfake fraud

Threat actors utilized phishing messages and a deepfake voice call to impersonate IT personnel and obtain multi-factor authentication codes. The breach resulted in unauthorized access to internal systems and affected cloud customers.

Details

type
AI-enabled attack
Attackers used AI as a meaningful part of a cyberattack against someone else.
categories
  • AI-assisted intrusionprimary
    Threat actors using AI tooling in reconnaissance, exploitation, lateral movement or operations.
  • Deepfake fraud
    Synthetic voice, video or images used to impersonate people for fraud, extortion or access.
owasp llm top 10
no entry for these categories
mitre atlas
Both rows are derived from the type and categories (OWASP 2025 edition, ATLAS release 2026.09), not classified per record. How
severity
4 · Confirmed real-world loss
Financial loss, PHI/PII breach, safety impact or regulatory action.
targets
Enterprise deployment
products
Google Authenticator, Retool
incident date
27 Aug 2023
first reported
27 Aug 2023
origin
AI Incident Database
Derived from the AI Incident Database (CC BY-SA 4.0).
classifier confidence
0.95 · published at or above 0.80; see the methodology
tags
deepfake · phishing · social-engineering · mfa-bypass · cloud-breach
record
created 2026-10-18 06:33Z · updated 2026-10-18 06:59Z · json

Sources · 1

  1. 2023-08-27
    Deepfake Voice Exploit Compromises Retool's Cloud Services
    AI Incident Database · incidentdatabase.ai/cite/567

Titles and links belong to their publishers. The summary above is written by GCD AI RADAR in its own words; data is CC BY-SA 4.0.

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